01of 15An Essential Part of the SkylineAndrew MooreSituated on the corner of East 76th Street and Madison Avenue on New York City’s quiet and glamorous Upper East Side, the five-star hotel has hosted everyone fromLucille BallandJohn F. KennedytoBonoandNaomi Campbellsince its doors opened in 1930. “You can’t compete with time and legacy,“Always At the Carlyledirector Matthew Miele says. “The key to the intangible quality of people always wanting to return is the staff.”

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An Essential Part of the Skyline

Andrew Moore

the hotel Carlyle New York hotel press images

Situated on the corner of East 76th Street and Madison Avenue on New York City’s quiet and glamorous Upper East Side, the five-star hotel has hosted everyone fromLucille BallandJohn F. KennedytoBonoandNaomi Campbellsince its doors opened in 1930. “You can’t compete with time and legacy,“Always At the Carlyledirector Matthew Miele says. “The key to the intangible quality of people always wanting to return is the staff.”

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Personalized Stays

the hotel Carlyle New York hotel press images

“We know more than half of our guests really, really well,” Carlyle Chef Concierge Waldo Hernandez says. “We also have residents that live here, and they’re like family to us. We know their likes, their dislikes. A lot of our guests who continue coming, we know what restaurants they like, we know what type of shows they like. If anything new comes up, we know exactly who to send where.”

03of 15George Loves It HereJustin Bare”[Nowhere] I’ve ever stayed to compares to this,“Clooney, staffers' favorite VIP, says in the doc. “The way you’re treated, this isn’t just a place you come and lay your head.”

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George Loves It Here

Justin Bare

promo shots for the always at the Carlyle documentary

“[Nowhere] I’ve ever stayed to compares to this,“Clooney, staffers' favorite VIP, says in the doc. “The way you’re treated, this isn’t just a place you come and lay your head.”

04of 15Old Hollywood Loved ItGeorge Mattson/NY Daily News Archive/GettyStars likeFrank Sinatra(right) and Peter Lawford regularly met up at the hotel.“What you would perceive as a stuffy Upper East Side address is where people like David Bowie, and Andy Warhol and Hunter Thompson — and to this day, Neil Young — hang out,” Miele says. “And they choose to go there as their hotel. You wouldn’t expect rock and roll icons like that to be like, ‘Oh yeah, The Carlyle’s cool.’ But there it is right in front of you.”

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Old Hollywood Loved It

George Mattson/NY Daily News Archive/Getty

Peter Lawford and Frank Sinatra arrive at John F. Kennedy He

Stars likeFrank Sinatra(right) and Peter Lawford regularly met up at the hotel.

“What you would perceive as a stuffy Upper East Side address is where people like David Bowie, and Andy Warhol and Hunter Thompson — and to this day, Neil Young — hang out,” Miele says. “And they choose to go there as their hotel. You wouldn’t expect rock and roll icons like that to be like, ‘Oh yeah, The Carlyle’s cool.’ But there it is right in front of you.”

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Having a Ball

Dick Hanley/Archive Photos/Getty

Lucille And Desi

06of 15Hollywood’s Home Away From HomeGoldie Hawn and Kurt Russell Sighting at the Carlyle Hotel - July 28, 1983.Ron Galella/WireImageAs the hotel matured, a new wave of A-listers — likeKurt RussellandGoldie Hawn— flocked to the Manhattan hotspot.“If you’re staying here, you feel like you’ve made it,” actorJon Hammsays in the doc, adding, “I’ve never stayed here.”

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Hollywood’s Home Away From Home

Goldie Hawn and Kurt Russell Sighting at the Carlyle Hotel - July 28, 1983.Ron Galella/WireImage

Goldie Hawn and Kurt Russell Sighting at the Carlyle Hotel - July 28, 1983

As the hotel matured, a new wave of A-listers — likeKurt RussellandGoldie Hawn— flocked to the Manhattan hotspot.

“If you’re staying here, you feel like you’ve made it,” actorJon Hammsays in the doc, adding, “I’ve never stayed here.”

07of 15Legendary ActsEbet Roberts/RedfernsLate singer-actress Eartha Kitt took the stage at the Café Carlyle, the hotel’s classic cabaret, when it reopened in 2007. The space has also played host to Elaine Stritch, Judy Collins and Woody Allen.“A lot of people love the Café Carlyle because it’s a small, intimate cabaret,” Hernandez explains. “Rita Wilsoncomes here a lot and performs in there. She loves it.Katharine McPheejust performed earlier this year.”

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Legendary Acts

Ebet Roberts/Redferns

Photo of Eartha KITT

Late singer-actress Eartha Kitt took the stage at the Café Carlyle, the hotel’s classic cabaret, when it reopened in 2007. The space has also played host to Elaine Stritch, Judy Collins and Woody Allen.

“A lot of people love the Café Carlyle because it’s a small, intimate cabaret,” Hernandez explains. “Rita Wilsoncomes here a lot and performs in there. She loves it.Katharine McPheejust performed earlier this year.”

08of 15Fit For a LadyKATHY WILLENS/AP/REX/ShutterstockPrincess Dianafrequented The Carlyle while she was alive in the ’90s. “That was probably the most memorable guest that we’ve ever had stay here,” Hernandez reveals.

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Fit For a Lady

KATHY WILLENS/AP/REX/Shutterstock

DIANA NYC, NEW YORK, USA

Princess Dianafrequented The Carlyle while she was alive in the ’90s. “That was probably the most memorable guest that we’ve ever had stay here,” Hernandez reveals.

09of 15More Royals in TownSamir Hussein/Pool/WireImageSo when Diana’s sonPrince Williamand his wifeKate Middletoncame toNew York for the first timein 2014, they followed royal tradition and stayed at The Carlyle.“To actually see the Duke and the Duchess was like goosebumps to me,” Hernandez admits. “I saw them four times. And she said, ‘H!’ to me, which was kind of cool.”

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More Royals in Town

Samir Hussein/Pool/WireImage

The Duke And Duchess Of Cambridge Arrive In New York

So when Diana’s sonPrince Williamand his wifeKate Middletoncame toNew York for the first timein 2014, they followed royal tradition and stayed at The Carlyle.

“To actually see the Duke and the Duchess was like goosebumps to me,” Hernandez admits. “I saw them four times. And she said, ‘H!’ to me, which was kind of cool.”

10of 15Christmastime in the CityJames Devaney/GC ImagesFor Wiliam and Kate’sDecember 2014 visit, the hotel decked the halls with a U.K. flag. Hernandez reveals that theroyal couplealways used the front door, rather than the more private back entrance, and even “ordered pizza from a local spot.”

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Christmastime in the City

James Devaney/GC Images

The Duke And Duchess Of Cambridge Sighting In New York City - December 07, 2014

For Wiliam and Kate’sDecember 2014 visit, the hotel decked the halls with a U.K. flag. Hernandez reveals that theroyal couplealways used the front door, rather than the more private back entrance, and even “ordered pizza from a local spot.”

11of 15JFK Holds CourtGettyAmerican political figures hit up The Carlyle as well. President John F. Kennedy, seen here meeting withEleanor Rooseveltjust after his election, was a frequent guest during his time in office with his wifeJackie.

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JFK Holds Court

Getty

President-elect Kennedy with Eleanor Roosevelt

American political figures hit up The Carlyle as well. President John F. Kennedy, seen here meeting withEleanor Rooseveltjust after his election, was a frequent guest during his time in office with his wifeJackie.

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Jackie’s Refuge

Jackie Kennedy Leaving Carlyle Hotel

“She came in here a lot,” Hernandez says. “She actually metAudrey Hepburnat The Carlyle, which is really cool.”

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A Beloved Bar

Don Riddle

publicity imagebemelman’s bar in hotel carlyle in New York

“In Bemelmans Bar we have live music every night, and it’s a really huge destination for New Yorkers and out of towners,” Hernandez says. “A lot of celebrities love to just get up and sing.Mariah Carey’s been in there before. She did it one year after the Rockefeller Christmas lighting.Bono’s done it as well.”

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Supermodel Status

promo shots for the always at the Carlyle documentary

“You feel like the history of Jackie O., or presidents and princesses. People like that,” VIPNaomi Campbellsays in the film.

15of 15Housing Broadway’s BestAndrew Testa/REX/ShutterstockPrior to her2014 passing, Broadway legendElaine Stritchcalled The Carlyle home for 12 years.“I remember one day she came to the concierge desk and she wanted a stamp, and I gave her a stamp and she kept licking the back of the stamp,” recalls Hernandez. “She’s like, ‘This stamp doesn’t work!’ Well, it was a peel off stamp. I was like, ‘How do I tell her that they don’t do that anymore? They’re all stickers!’ “Other past and present Carlyle residents include designers Calvin Klein andDiane Von Furstenberg, as well as major CEOs.

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Housing Broadway’s Best

Andrew Testa/REX/Shutterstock

Various

Prior to her2014 passing, Broadway legendElaine Stritchcalled The Carlyle home for 12 years.

“I remember one day she came to the concierge desk and she wanted a stamp, and I gave her a stamp and she kept licking the back of the stamp,” recalls Hernandez. “She’s like, ‘This stamp doesn’t work!’ Well, it was a peel off stamp. I was like, ‘How do I tell her that they don’t do that anymore? They’re all stickers!’ "

Other past and present Carlyle residents include designers Calvin Klein andDiane Von Furstenberg, as well as major CEOs.

source: people.com